Resolved to guarantee successful support of its clients, First Bank of Nigeria on Thursday uncovered its talk relying upon WhatsApp.
Mr Chuma Ezirim, the bank's Group Head, E-Business, said the application would empower clients use the constant informing abilities of the WhatsApp Business Solution to check their record adjust.
Ezirim said that clients would likewise use on the answer for perform basic managing an account inquiries.
He said in an announcement in Lagos that the dispatch which occurred on Aug. 1 was at its pilot stage and would be accessible to a select gathering of clients after which it would be made accessible to all clients.
Ezirim said extra subtle elements on the arrangement would be given in the coming a long time as clients are urged to continue communicating with the bet on its different web based life channels for refreshes.
"Clients desires are continually changing and it is our obligation as a client centered bank to guarantee that our clients are given the way to help out saving money benefits through any channel they want.
"We are always looking for new ways and chances to meet clients at their favored touch focuses and we comprehend our clients are effectively connected on WhatsApp.
"With First Bank talk relying upon WhatsApp, it isn't just about remaining associated with companions and friends and family, yet in addition staying in contact with your bank whenever and anyplace you are," Ezirim said.
The News Agency of Nigeria (NAN) reports that First Bank is the head bank in West Africa with around 14 million client accounts and furthermore gives a far reaching scope of retail and corporate money related administrations with more than 750 business areas.
It has worldwide nearness through its backups, FBN Bank (UK) in London and Paris, FBNBank in the Republic of Congo, Ghana, the Gambia, Guinea, Sierra-Leone and Senegal and also a delegate office in Beijing.
Posts
0 Comments